If you’re thinking about making a career change, re-evaluating your long-term career path or looking for a career with purpose, there is one path you may not have considered – and it might be the perfect fit: funeral service.
Consider this: Funeral service is facing a critical shortage of skilled professionals in the next decade due to retiring funeral home owners and rising death rates. In fact, the National Funeral Directors Association (NFDA) estimates 5,700 openings for funeral service workers during each of the next 10 years.
In a world where Gen Zers said having a sense of purpose is important to their overall job satisfaction and well-being, according to a study by Deloitte, there’s an opportunity for business-minded individuals, young professionals and those seeking second career paths to explore this distinguished and fulfilling profession. While 1 in 10 (12%) adults would consider a career as a funeral director, Gen Zers (44%) and Millennials (38%) admit they do not know enough about the profession based on a survey by the NFDA.
There are several reasons to consider funeral service as a career, whether you’re a new grad, a young professional looking to get your foot in the door or someone with years of experience who’d like to test your transferable skills in a new career.
1. Fulfillment and Purpose
Funerals and memorial services are an important part of the grieving process and an opportunity for family and friends to gather to comfort one another and say goodbye to their loved one.
Funeral directors are not just in charge of logistics. They play a vital role in helping families navigate one of the most challenging times in their lives. They provide emotional support, guide families through funeral arrangements and ensure the service honors the deceased’s life.
2. Community Involvement
Funeral directors are often deeply involved in the communities they serve, volunteering with local nonprofit and community organizations, sponsoring little league teams and organizing collections for troops overseas. This sense of community extends beyond the immediate responsibilities of the job, as many funeral directors take on the role of mentors and leaders, guiding the next generation of professionals.
“As I look ahead to the next 15 years of my career and beyond, I ask myself one question and encourage others to do the same, no matter what career they are in: Are you doing the work to inspire a new generation of leaders and being the person you needed when you first started out?” said Allyse Worland, CFSP, licensed funeral director. “For me, the answer is always yes, and I am excited to see what the future holds.”
3. Ability to Own a Business
A career in funeral service offers the opportunity to own your own funeral home. With experience and business skills, you can manage and grow a company that provides essential services to your community. It’s a unique blend of compassion and entrepreneurship, allowing you to make a meaningful impact while running a successful business.
If you’re looking for a meaningful career that combines purpose, community and the opportunity for growth, funeral service might be the path for you. With the occupation’s demand for skilled professionals on the rise, now is the time to consider how you can make a difference in the lives of others while shaping the future of a growing profession.
Learn more about the career path and take a quiz to determine whether it’s right for you by visiting rememberingalife.com/careers.
Hoping to win over customers, businesses from Amazon to Zoom have taken to touting their good deeds in corporate social responsibility reports.
CSR reports let companies spotlight what they’ve done for workers, consumers, communities and the environment – essentially all their goals beyond simply making a profit. Research shows that CSR statements are linked to rising sales.
As a marketing professor, I thought that raised an interesting question: When companies find success with CSR disclosures, are they bringing in new customers – or are their extra sales coming from their existing base alone?
In a recent study of several hundred Chinese companies, a colleague and I put the question to the test. We found that a CSR disclosure lowers a business’s dependence on current customers by 2.1%.
That’s welcome news for businesses. It means those additional sales are coming from new customers, who are indeed impressed by the company’s CSR efforts.
But the findings weren’t all positive.
To sell more products, companies generally need to buy more supplies. So a logical follow-up question is: Does a company’s CSR disclosure lead it to source purchases from new suppliers?
In fact, we found the opposite. Companies that released CSR disclosures seemed to scare away new suppliers. This is probably because suppliers often bear the costs when a company chooses to prioritize social responsibility.
Becoming dependent on suppliers comes at a cost to businesses. When suppliers know a company depends on them, they tend to demand payment in cash rather than credit. That can hurt a company, because it now has less cash for investments.
So while CSR reports impress customers, they appear to antagonize suppliers – and that comes at a price.
Why it matters
Prior research has shown that CSR disclosures can boost sales, but it’s long been unclear whether these additional sales are sourced from old customers or newly acquired ones. Our work brings clarity that businesses can use in making decisions.
The findings are also of interest to lawmakers, regulators and corporate responsibility advocates who are debating making CSR reports mandatory.
The U.S. doesn’t require businesses to release CSR reports, but some countries do. One is China, which in 2008 mandated that all public companies submit annual CSR reports starting in 2009. This created the conditions for the nearly natural experiment we conducted.
Interestingly, the U.S. Securities and Exchange Commission has reportedly considered making some form of corporate social responsibility reporting mandatory. In the absence of requirements, many American corporations will continue to voluntarily report their CSR.
In other words, the need for empirical evidence on the cost and benefits of CSR disclosure is greater than ever.
First, I’m using a company’s public disclosures to measure its environmental risks and the activities it has undertaken to mitigate them. Second, I am researching how CEO incentives shape a company’s environmental disclosure, activities and spending – or the lack thereof.
The Research Brief is a short take on interesting academic work.
Vivek Astvansh, Associate Professor of Quantitative Marketing and Analytics, McGill University
This article is republished from The Conversation under a Creative Commons license.
There are many professional development opportunities in higher education, but one that is not often considered is the chance to serve on a search committee. This work is overlooked because the goal of the search is to find the best talent for an open position instead of improving the evaluators themselves. The candidates are the ones who stand to benefit from a potential job offer, or at least by improving their interviewing skills and "getting their name out there."
Search committee members have less self-interest. They are volunteers doing what needs to be done for the good of the institution. Someone has to do it. If they are faculty, they might get credit for service work. Staff might benefit from helping ensure the quality of their next colleague or supervisor. But the work of the search committee is rarely considered career-enhancing to anyone except who they hire.
This perception should change.
Search committee members have a lot to gain, according to Christopher D. Lee, managing director with Storbeck Search. In his 13 years as the chief human resources officer for the Virginia Community College System, Lee served on more than 30 search committees to hire presidents at 23 institutions.
"I've earned a master's degree in leadership from having watched more than 300 people interview to be a community college president," said Lee, who has authored books and trained HR professionals related to the search process. "I've listened to experienced leaders talk about their abilities and what they would do in situations, and I've taken notes. I could write a book about leadership, so I know you can benefit by serving on a search committee."
You don't have to serve on a presidential search committee to benefit or even limit your professional development to hearing executives pontificate about leadership. Here are six areas of professional development that arise from serving on any type of search committee at your institution:
Choosing candidates. Developing an eye for talent is a valuable skill in higher education. According to Daniel Grassian, author of "An Insider's Guide to University Administration," one of the most important decisions (if not the most important decision) administrators make is who to hire. Serving on a search committee trains you to make good hiring decisions and helps administrators at your institution make their choices. When they look good, you look good -- that goes for candidates you recommend and the people who rely on you to help them make their critical decisions.
Project management. There are a lot of moving pieces when it comes to a search, from scheduling interviews to organizing the evaluation tools and rubrics. Being a part of this process will sharpen your skills that can be applied to other content areas or give you ideas and background knowledge for future searches that you might be asked to lead.
Idea generation. Lee has always considered the interview process as receiving free consulting from multiple experts. Asking candidates questions about how they would solve real problems or improve an organization will provide you fresh ideas and perspectives from different vantage points that will help you do your job better. This doesn't mean stealing proprietary information but rather taking the combination of ideas from candidates to advance your thinking.
Domain knowledge. If you serve on a committee from another academic department or functional area, you can learn a lot about how organizations operate from conducting a search. You learn about the issues facing administrators from other institutions or industries, or what academics in different disciplines value when it comes to things like tenure requirements or teaching methods. This can help you stay relevant in your career by understanding what's important to other professionals and potential collaborators. If anything, seeing how others work and think will inform your practice and recognize the distinctive qualities of your own discipline.
Networking. Serving on a search committee will give you more access and help you engage with professionals who you would not otherwise interact with, whether that's fellow committee members from within your institution or outside candidates and their references. When you work together on a common goal to hire someone, that creates a special bond and builds relationships, even with the successful candidate once they become your co-worker. Sharing your thoughts or exhibiting your skills during the process also enhances your influence with colleagues as someone they can trust.
Improve your candidacy. After serving on a search committee, you will be better prepared for the next time you apply or interview for a job. You will be exposed to conversations, reasonings, and what committees consider most when evaluating candidates. By reviewing and comparing dozens of applications, you'll have a better understanding of what makes a resume or CV effective and what doesn't (and what little time is spent reading each application during the initial screening). You'll be better prepared to answer interview questions and articulate a point from having sat on the other side of the table.
Once you appreciate the benefits of serving on a search committee, you can position yourself to be selected for one. This might be easy. Volunteers for this type of service are likely in greater demand than spots available. The further up the organizational chart, the more competitive it will become.
Having previous experience on search committees will help your chances, but don't let your lack of knowledge about the role that your institution is attempting to fill prevent you from contributing to the search.
"To have a good search committee, you need to have a novice, someone who's not a member of the key area," Lee said. "That person usually asks the basic question of 'Why?' People who are in that domain have made a whole bunch of assumptions, paradigms, and expected ways of seeing the world. The novice disrupts that."
According to Lee, if there are five members from the same department, they will be prone to make poorer decisions and perpetuate biases and preferences for the same type of candidates. Having a novice ask questions prevents groupthink, introduces diverse viewpoints, and provides clarity of purpose.
"It's always value-added because people will say, 'Oh, I've never thought about it that way,'" Lee said.
There is a caveat when it comes to faculty searches. Especially in a unionized environment, academic departments might prevent or not prefer outsiders from serving on their search committees. While the autonomy to hire their own faculty can be considered a healthy application of academic freedom, this protection can be taken too far if it diminishes a core principle of critical thinking and considering other views. But generally speaking, higher education is an industry that embraces diversity of thought, especially in its hiring practices, and you're more likely to be welcomed on a committee than not.
Ask your supervisor or contact your human resources to express your intentions to serve on search committees and note your previous experience or novice status so that you will be on the short list of possible search committee selections. Explain to your supervisor the benefits for the institutions to have thoroughly staffed searches and to have representation from your department, as well as your own professional development. Mention the benefits listed above, minus the "improve your candidacy" claim, of course.
You will find that by helping your employer conduct a search, you will be better positioned to be the one who is sought after for career advancement.
This article is republished from HigherEdJobs® under a Creative Commons license.
We all go through hard times. Whether it's managing an illness, supporting a sick family member, going through a divorce, aiding a struggling child, or dealing with a job loss in the family, weathering a crisis is an emotional and logistical undertaking.
Most of us have to work during these difficult stretches, which means we can't navigate them as privately or as independently as we'd like. While this can be challenging, there are benefits to managing stressful times in the comfort of our professional communities. Existing in a known space driven by a familiar routine and populated with supporters can be helpful when we're struggling.
It's important, though, to proceed with a plan. Developing a self-care strategy and remaining realistic about how much you're asking of yourself are key to staying emotionally grounded and present when you're working through a challenging time. Here's what to consider as you get started.
Lean Into Your Routine
According to Assistant Professor Nadia Ibrahim-Taney, being emotionally present in the workplace means "how one is connected to themselves, their work, and the people they do work with." Your daily routine fortifies this interconnectedness by providing a nourishing, familiar framework that you've carefully crafted over time.
Recognizing the familiarity of our professional rituals and relationships reminds us that one part of life continues to make sense, even during a crisis.
"Work is a constant in most people's lives so in difficult times, which can often coincide with chaos or change, having elements of daily life remaining constant and predictable can be reassuring and helps center us," explained Ibrahim-Taney.
While your workplace can offer a sense of reprieve from the stress of the situation at home, there is also pressure, expectation, and stress at work. It's a lot to manage, and you may be operating differently while carrying this additional weight. You may find that your patience, resilience, and attention is impacted. This is normal and understandable.
Recognize your new limitations. Don't apologize for them. Make a plan, and reach out for the help.
Get Clarity Around What You Need
Talk to someone outside of your situation who can help you see and sort your feelings. Use the wellness resources on campus. Meet with your mentor. Talk with a therapist. Consider doing these things before you discuss what you're weathering with anyone who is directly involved in your work.
Having a sense of what you need before you bring any team members into your situation puts you in control. While it can feel overwhelming to manage a difficult situation, it's helpful to be the one driving this.
As you work through it, outline what you need: Will you need to work remotely more often? Will additional support with certain projects help? Is a leave of absence possible?
Make a list. Review your employee handbook. See what your institution offers. Think through who you feel most comfortable coming to as you access your needs. Are you ready to talk with your manager or would it feel better to start with your human resources partner?
Even though your feelings run deep about what you're going through, try to think about the management of this like any workplace project. Plan it in stages with the colleagues with whom you work best.
Identify Your Support System
"Sometimes when it rains, it pours, right?" said Ibrahim-Taney. "It can often feel like that with work as well. If things are hard at home in your personal life and hard at work and it is tough all around- that's when you need to lean into your people."
It's important to be strategic about who you invite into your support network, especially at the start.
Share your news strategically rather than spilling it to try to get some comfort when you feel emotionally vulnerable.
"Consider who are the people at home and at work who can support you?" Ibrahim-Taney recommended. "What kind of support can they offer and how does that align with the support you need?"
Identify particular people for specific jobs. For example, some colleagues may be especially helpful when you're feeling vulnerable. Others may be resourceful assisting with logistics.
Keep in mind that you don't have to share what you're going through with everyone, and you don't have to discuss anything more than is comfortable for you. Make defining and maintaining your own boundaries a key part of your self-care plan.
Create Your Narrative
Sometimes, you don't have the opportunity to decide what to share or not. If a family member passes away, if you are returning from a medical leave, or if you encounter another obstacle that is known around campus, you may find yourself in the difficult spot of managing both the crisis and the communication around it.
This can be especially hard. Colleagues with the best intentions can be hurtfully clumsy in their efforts to soothe or they can ask questions that are beyond what you want to discuss at work.
It's helpful to develop a narrative, an elevator pitch, for what you're weathering. You get to decide how to shape, share, and discuss this news. You don't owe anyone information about your health or circumstances. Decide how you want to talk about it and stick to that script.
Doing this initial work can help you get some clarity around your feelings, and it puts you in charge.
"A sense of control is perception, if you feel out of control, change your perception of what you can control and be in control of yourself," Ibrahim-Taney advised.
Protect Yourself
Don't push yourself too hard. It's okay to move slowly. It's okay to need breaks. You may sometimes have to shut down for the day to take care of yourself. You don't have to be anyone's hero or inspire anyone with your strength. You just have to get through this.
Some years, we grow and thrive while other years we just survive. Both shape our character.
Recognize what you're managing. Accept it, and care for yourself accordingly. Give yourself the space, resources, and support you need to get through this. Adapt your thinking and allow yourself to be a person in pain.
Needing support is humbling and hard, but it seeds an awareness that forges deep connections among other benefits. Suffering is not the path to reinvention that most of us would choose, but it aids our reinvention nonetheless.
This article is republished from HigherEdJobs® under a Creative Commons license.
Travel nurses take short-term contracts that can require long commutes or temporarily living away from home. Time and again, they have to get used to new co-workers, new protocols and new workplaces.
So why would staff nurses quit their stable jobs to become travel nurses?
Many of the people I interviewed disclosed that they left permanent positions to combat burnout. Although they welcomed the bump in pay, travel nursing also gave them the autonomy to decide when and where to work. That autonomy allowed them to pursue personal and professional interests that were meaningful to them, and it made some of the other hassles, such as long commutes, worth it.
On top of earning more money, travel nursing “gives you an opportunity to explore different areas,” said a nurse I’ll call Cynthia, because research rules require anonymity. “When you actually live there for three months, it gives you a chance to really immerse yourself in the area and really get to know not just the touristy stuff, but really hang out with the locals and really be exposed to that area.”
Other study participants said they enjoyed the novelty and educational opportunities.
“You don’t get bored or stuck in a routine,” Michelle said. “You’re always trying to learn new policies at the new hospital that you’re in, learning about the new doctors, nursing staff, new ways of doing things, where things are located. That helps keep me from feeling burned out so quickly.”
Said Patricia: “I want to see how other operating rooms across the country do things and how they do things differently. I do learn a lot of things going from place to place.”
But travel nursing became much more widespread in 2020, when hospitals were scrambling to keep their staffing levels high enough as millions of Americans were becoming infected with the coronavirus, straining capacity in many communities.
But nurses with permanent jobs can get aggravated by this arrangement when they learn how much more travel nurses earn for doing the same work, as I found through another research project.
While travel nurses can help hospitals, nursing homes and doctors’ offices meet staffing needs, there are signs that patients don’t always fare as well with their care.
And a Canadian study found that when hospitals let staff nurses work part time and offer other alternative arrangements, their retention rates may rise.
The Research Brief is a short take about interesting academic work.
Ivan Gan, Assistant Professor of Communication Studies, University of Houston-Downtown
This article is republished from The Conversation under a Creative Commons license.
Working on a college campus is arguably one of the biggest exercises in collaboration and teamwork. There are multiple stakeholders in every decision made on campus -- from students and parents to alumni to various departments (or even specific employees) who may be impacted. We don't operate in a vacuum. Collaboration is the name of the game, so it is no surprise that building relationships and exercising emotional intelligence (or EQ) play a key role in one's success in the higher ed workspace.
"Anyone in higher education will tell you that your ability to be successful in your role (regardless of the department or division) is related to your ability to build relationships and collaborate with your intercampus colleagues," confirms Eric Mochnacz of Red Clover, a strategic HR and change management consulting firm based in New Jersey.
Mochnacz, who worked in university housing for 15 years at different levels (live-in and mid-level management), says "EQ is your ability to know your own emotions and manage them, understand the emotions of others, and use that knowledge to navigate relationships and inevitable campus politics."
Emotional intelligence isn't something you gain overnight, though. So, how can you boost your EQ, and what phrases frequently used by people with high EQ could you incorporate into your daily workplace interactions?
Tap into Your Natural Curiosity
The Cambridge Dictionary defines curiosity as "an eager desire to know or learn about something." This characteristic is a hallmark of emotional intelligence. Curiosity drives us to learn more about our own emotional responses and motivations, as well as seek information about that of others. Fostering your own sense of curiosity about what drives human behavior -- specifically your own and your colleagues' and boss's -- is a great place to start.
The next time a colleague responds in a way that is unexpected, consider their motivations or what they are possibly feeling. Inquire if you're unsure, so you can get a better understanding of their point of view. Knowing this can help you work through any conflicts and build a foundation for stronger collaboration in the future.
Take time to analyze your own responses as well -- did you have a knee-jerk reaction to something? If so, why? Was something particularly triggering to you? Seeking to understand your own emotional responses in the workplace can help you recognize trigger points and eventually better self-regulate in future situations.
4 Phrases Demonstrating High EQ to Start Using
So, what exactly does emotional intelligence look like in practice? It's about asking the right questions and then using the information you glean to respond effectively and kindly. Here are four emotionally intelligent phrases you can start incorporating into your daily interactions at work to lay the foundation for better relationships.
1."What do you think?" or "How do you feel about this?"
Again, collaboration is key in the higher ed workspace. No matter how good you think your idea or solution might be, it can't be a one-sided conversation.
These questions, in particular, create a safe space, encouraging others to share their opinions and raise any concerns they may have. While they may seem like simple questions, they are some of the most important ones you can ask on a regular basis. Not every person is comfortable raising their voice without being prompted. You may be working with introverts, young professionals who may be afraid of 'rocking the boat,' or people who have been burned before by voicing a difference of opinion. Asking for feedback is a clear and direct way to show that you are truly open to collaboration and value your colleagues' opinions. Showing empathy for their thoughts and working to find solutions if they have concerns helps to build a foundation for more fruitful collaboration in the future.
"When it comes to others, your level of social awareness and social regulation plays a key part in building bonds across campus to drive mutual success," Mochnacz says. "Social awareness is your ability to read a room and social regulation is your ability to recognize the importance of the emotions around you and be able to facilitate understanding to build relationships and networks. Someone who is not developed in these areas will struggle to be successful on a college campus, but those environments tend to be incredibly collaborative."
2."Let me see if I understand."
This phrase signals a desire to understand another person's point of view. Clarifying how a person feels ensures that you are avoiding assumptions, have a full picture of their concerns or feelings, and can address them effectively. Everyone wants to be understood, and taking the time to rephrase what you're hearing from them and confirming understanding shows that you're making an effort.
3."I feel (X, Y, Z)…"
Recognizing your own emotions is key to building and maintaining effective relationships. Before you can ask someone else how they feel about something, it's important to be able to recognize your own emotions at any given point -- and be able to manage them.
"Do you know and understand your feelings, and can you articulate them effectively?," Mochnacz asks. "And can you regulate yourself so your emotions don't adversely impact others?"
Additionally, being open about your feelings can build trust and encourage others to speak up.
4."How can I help you?"
This question is commonly asked by emotionally intelligent people because they have a knack for noticing others' emotions (or as Mochnacz says, they have social awareness). In this case, they may sense a colleague is feeling stressed or overwhelmed. Part of being a team is pitching in when and where you can. If you notice someone struggling, see if there's something you can do for them. Lending a hand is a great way to build bridges and strengthen your relationships across campus.
Final Words
These phrases aren't silver bullets by any means, but incorporating some of them into your daily interactions at work can have a tremendous impact on your relationships. They serve as powerful building blocks for better understanding your colleagues, collaborating with them in the future, and ultimately working together effectively to further your institution's mission.
This article is republished from HigherEdJobs® under a Creative Commons license.
Wherever you work in higher education, email probably takes up a huge part of your daily routine. An overflowing inbox causes anxiety, a rude email can ruin your day, and that message-you've-been meaning-to-send takes up vastly more mental space than it should.
Despite email's omnipresence in our lives, there are very few hard-and-fast rules about how to do it, and differing communication styles can lead to misunderstanding, email bloat, and hurt feelings. So, if you're looking to establish some best practices and improve your digital communication acumen, read on to learn how to write better emails.
Formatting and Basic Etiquette
The most important aspect of any email is clarity -- ensuring that the recipient knows exactly what you want to convey. In addition to clear and direct language, simple formatting choices can improve the readability and flow of your email. Use line breaks to separate the greeting, body paragraph(s), and sign-off, and bold key dates or numbers to make them stand out. Keep your email as concise as possible: short sentences, 1-3 sentences per paragraph, and an overall length of no more than 150 words.
As for which salutations to use, follow the advice of journalist Victoria Turk in her 2019 TED talk. She recommends using "Hi" rather than "Dear," unless it's a particularly formal context, like an event invitation or job application. Turk also insists that "there is a correct way to sign off an email. It is 'Best wishes.' 'Best' and 'All the best' are also acceptable." Importantly, she urges email writers never to use "thanks in advance" as a sign-off: "You can't thank someone for doing something before they've agreed to do it -- that's not how gratitude works." If you're dealing with an email chain or thread, Turk notes that it isn't necessary to repeat salutations with each new message, as that could ruin the conversational flow. But if it's a new day, feel free to say "hi" again.
The subject line is a useful tool for bringing specificity to your email communication. A detailed (but succinct) subject description signals to your recipient exactly what to expect in the message so they are prepared to extract the appropriate information. It also makes the email easy to find later if anyone needs to search their inbox for the thread. Finally, when dealing with group email communication, make sure you follow "the CC rule," as Turk calls it: "Primary recipients of an email, who are expected to respond, should go in the 'To' field. Other recipients of an email, who are not expected to respond, and who are included as a courtesy or for their information, should go in the 'CC' field." "BCC" should only be used to safeguard sensitive information in a large group or to avoid a "reply-all-pocalypse."
Tone and Style
While it can be tempting to use five-dollar words and descriptive detail to convey your knowledge and excitement about a subject, this type of writing is not conducive to a clear and concise email. Remember that the goal is to make reading your message as easy as possible for the recipient -- that means no extraneous information, no flowery language, and no jargon. As Turk argues, "good etiquette is not about the fancy flourishes, it's about respecting other people's time." One useful trick for ensuring your email flows clearly and conveys its point succinctly is to read the message aloud to yourself before sending it. Would you want to receive that email? If not, revise and try again.
Clarity and concision are the primary goals of any email, but Turk warns that it is also possible to be too concise. "There's a line where brevity crosses over into rudeness," she says. "A single word is not a sufficient message" and "no one is too busy for please and thank you." Remember that you're having a conversation with a human being -- use full sentences and a friendly tone. That's why Turk is "pro-emoji" in most email contexts: "Emoji are great at communicating sentiment; they're basically a digital stand-in for facial expression." Of course, be careful never to overuse emoji (or exclamation points!), but a few small punctuation choices or emoji gestures can make all the difference in how your messages come across to readers.
Kindness Saves the Day
Higher education can be a stressful place, and unfortunately, lots of folks are overworked and underpaid. Emailing requires serious physical and emotional labor, and a never-ending inbox -- especially if it's loaded with unnecessary or poorly written messages -- can contribute to symptoms of burnout. Make your number one goal "reducing the burden of email," as Turk puts it. Model clear, succinct communication, and keep your emails to business hours unless the matter is truly urgent. If you tend to work at off hours, use the "schedule send" function as a courtesy to your recipient.
Lastly, think about a time when you received an email that made your day better. Maybe they are few and far between, but there are no doubt moments where a kind message can change your mood and pull you out of an inbox slump. When digital communication feels natural and sincere, it becomes easier to write and takes less mental energy. With some practice and intention, you will be writing better emails and, by example, helping those in your network do the same.
This article is republished from HigherEdJobs® under a Creative Commons license.
Designing a project workspace can take your creativity to new heights. Whether you’re into woodworking, metalworking, building models or repairing bikes or tools like chainsaws, having the right space allows you to focus on creating and enjoying each project to the fullest.
Completing a job to your satisfaction requires the right tools, equipment and resources to get the job done. Set up a workspace that lets you explore your passion with these tips from the DIY pros at Work IQ Tools:
Identify your needs. Every project comes with a unique set of tools and requirements for success. Make a list so you can ensure you account for every detail.
Determine if a large, flat workspace is required or floor space is better suited.
Balance comfort and craftsmanship by choosing a stable chair or rolling chair or decide if working on your feet is more practical.
Decide exactly how much space you realistically need.
Assess your access to adequate power sources.
If you’re using paints and varnish or other odorous substances, ensure there’s proper ventilation.
Invest in the right equipment. Having the right tools allows you to work faster, easier and smarter. Incorporating a solution like the IQ Vise System is like having a built-in problem solver with smart features that improve functionality and capability. The vise features a ball and socket design that allows articulation and 360-degree rotation at any angle for optimal work positioning while complementing task-specific jaws are crafted to create the perfect grip for an extensive range of shapes and materials.
Plan for storage. Keeping all your parts and pieces neatly organized means they remain in good condition until you need them, and you can find what you’re looking for easily. When you’re planning your storage needs, think about the space you need at every stage, including how you’ll protect a project that is in progress when you step away from your workspace.
Light it up. A well-lit workspace gives you the visibility you need to complete each project to your satisfaction. Overhead lights rarely do the trick for hands-on work, so plan to add task lamps to your work area. Look for models with features that match your hobby needs, such as dimming capabilities and goose necks that allow you to position the lights just right.
Remember safety. Different projects require distinct protective gear, but virtually all DIYers can benefit from some basic safety precautions. At the least, keep a first aid kit handy for nicks and cuts, but also consider safety glasses, gloves, ear protection and other gear that can help protect you while you work.
Find more useful tools to create a functional project workspace at workiqtools.com.
Workshop Assistants to Get the Job Done
No matter your craft or hobby, you can find plenty of tools and accessories that make it easier to navigate the intricate details of each project you tackle. Consider these IQ Connect plug-and-play workshop accessories that provide hands-free assistance where and when needed on the IQ Vise and around your work area via three additional mounting options.
Work Light: Task lighting helps illuminate dark or shadowed areas so you can see the tiniest details. A hands-free, 180-lumen work light that mounts in a magnetic holder, bench mount or clamp mount can add extra versatility. Rechargeable and featuring multiple light settings, it’s always ready and adaptable to your needs.
Magnifying Glass: Many hobby projects require intricately detailed work that’s difficult to see with the naked eye, whether it’s a minute piece of your project or the fine print on a tool. Look for a magnifying glass that’s at least 5 inches in diameter with at least two levels of magnification and an adjustable frame so you can get the angle just right.
Cell Phone Holder: A smartphone is often a hobbyist’s most valuable tool since you can use it to look up information, scan for design inspiration, record your process or add entertainment to your work session. An adjustable hands-free holder lets you get the positioning just right while giving you the freedom to tackle the tasks at hand.
When chef Gordon Ramsay appeared on an episode of the YouTube series “Last Meal” in January 2024, he described U.S. culinary schools as “depressing” places that “sandbag” students with tens of thousands of dollars in student loan debt before releasing them into a low-wage industry.
He added that graduates are pressured to select jobs that will put them in the best position to pay off their loans, rather than ones that will give them opportunities to learn and grow as chefs. Ramsay singled out the Culinary Institute of America, one of the most prestigious cooking schools in the country, as it sets students at its New York campus back US$52,090 per academic year.
Then, at the end of February, The New York Times published a compilation of interviews from 30 chefs around the U.S. They chimed in on a range of topics, but they were pretty much in lockstep when it came to culinary degrees:
“People ask me, ‘What’s a good culinary school to go to?’” chef Justin Pioche said. “And I always tell them: Don’t go.”
Chef Robynne Maii added, “I always sing the praises of culinary school, but in community colleges only. All the for-profit schools need to go away. They’re completely unnecessary and they’re predatory.”
These sentiments are not unique to culinary schools.
Yet thousands of aspiring chefs continue to enroll in expensive culinary schools, rather than learn on the job while being paid. And in the research for my book on notions of success in the culinary industry, I found that many graduates from these institutions actually feel their experiences were worth the price of admission.
What might explain this paradox?
Beyond dollars and cents
Cooks and chefs regularlydebate the merits of culinary school.
It’s also a question I asked 50 U.S.-based kitchen workers during a study I conducted from 2018 to 2020. Of those 50 workers, 22 had attended culinary school. And of those 22 chefs, 17 believed their education was worth the cost – over three-quarters.
They were clear-eyed about how much they would earn after graduation – very little – and they also grasped that the debt would constrain their future work choices.
Yet, to them, the worth of their schooling didn’t hinge on wages and earning power.
Instead, they found immense value in the friendships and connections they forged – and in learning the culture of commercial kitchens. Social scientists have terms for these benefits: social capital and cultural capital.
Interviewees described being able to meet mentors through school events, gain experience in award-winning kitchens through internships, form relationships with classmates and always have a degree to point to as proof of know-how.
A Culinary Institute of America instructor demonstrates how to cut pork chops.AP Photo/Mike Groll
Culinary school was particularly helpful for individuals who felt socially disadvantaged in some way. They may have lacked connections and experience, or they were a minority in an industry where white men are more likely to serve as executive chefs.
“Because I am a female it was harder for me to get a sous-chef job,” one chef explained to me. “I mean, I saw kids who were not nearly as skilled as I was who got sous-chef positions, and I’d always get passed up. But I really feel that that education [from the Culinary Institute of America] – especially as a woman – really helped me. A lot. I would’ve never got the jobs I got without it.”
In her 2015 book “At The Chef’s Table,” sociologist Vanina Leschziner found that elite chefs claim to not weigh academic degrees highly while hiring, a sentiment also found by the food website Eater. At the same time, Leschziner found that 85% of elite chefs in San Francisco and New York were culinary school graduates, with 67% holding degrees from the Culinary Institute of America.
At face value, it’s possible that degrees and certificates are dismissed or overlooked during the hiring process. But social connections are not. So perhaps the networks and friendships formed during schooling are a big reason why most high-status restaurants are staffed by culinary school graduates.
With these industry realities in mind, culinary school doesn’t seem to “sandbag” students; instead, it helps them overcome barriers that they ordinarily couldn’t.
Not all culinary schools are alike
Based on my interviewees’ enthusiasm, culinary school degrees seem like a no-brainer. But there are caveats.
First, these largely positive perceptions of culinary school came primarily from students who had gone to the Culinary Institute of America. Attendees of college or for-profit programs, such as the now-shuttered U.S. Le Cordon Bleu campuses, were less pleased about their experience, with just 66% feeling like their degree was worth it, compared with 90% of those I interviewed with degrees from the Culinary Institute of America. While some of this discontent was due to quality of instruction, a large part was related to schools’ prestige.
There are about 260 culinary programs across the nation. Schools at the top of the hierarchy, such as the Culinary Institute of America and the Institute of Culinary Education, are seen as places where high-status networks can be honed. This is, in part, a result of filtering out those who can’t afford to pay.
A degree from a top school is associated with the high-caliber restaurants and chefs that Leschziner wrote about; a degree from a lesser-known program likely yields far less social and cultural capital.
Second, I spoke only to individuals who still work in the industry, and that’s just a fraction of the culinary school population. Not all who attend remain in the industry. In fact, my interviewees estimated that only one-third of their classmates still cooked professionally.
Those who stick around likely present a more positive take: They had finished school and had found some measure of success in a notoriously brutal industry. Had I spoken to the two-thirds of graduates who had left the industry, this article might read differently.
Finally, because students devote a lot of time and money to an experience that yields little financial return on investment, adopting a rosy outlook on their schooling may smooth over any inner turmoil that might arise as they judge themselves and their past decisions.
A foot in the door
Determining the value of expensive culinary education is tough.
It can also detract from the very real problem of predatory and overpriced schooling, especially as the cost of higher education – in all forms – continues to rise, to the point of excluding large swaths of the population.
What’s clear to me, though, is that finances are not the sole – nor most important – reason why people choose to attend pricey culinary programs. My interviewees viewed culinary school as a social experience, one that provides meaningful networking and cultural opportunities to students and alumni.
As one award-winning chef told me, “If I wouldn’t have gone (to the Culinary Institute of America), I wouldn’t have gotten (my first) job as a personal chef. … Anytime people see (Culinary Institute of America) on the resume – whether it should or shouldn’t – it does open doors. So, I’m really glad I went there.”
Facing rejection in the professional realm is an inevitable and often disheartening experience. In today's competitive job market, individuals invest significant time and effort in preparing for opportunities, making rejection a particularly challenging aspect of the career journey. The psychological toll of job rejection can be profound, causing disappointment and frustration. However, adopting the right mindset can help higher education professionals transform this adversity into a valuable opportunity for career development with long-lasting benefits.
The Emotional Impact of Job Rejection
The emotional impact of job rejection is a common experience for many individuals. Higher education professionals, who often dedicate years to academic pursuits and professional development, may find rejection challenging to accept. The disappointment can be compounded by investing time, energy, and passion in pursuing a desired role.
Acknowledging these feelings is crucial in the process of navigating rejection. Feeling disheartened, frustrated, or questioning your abilities and qualifications is natural. The first step in turning rejections into opportunities is recognizing that your emotions are genuine and you are entitled to have them. As you work through these feelings, I would highly recommend what I call a CARE Team. A CARE Team in this context could be a trusted advisor, a mentor, an executive coach, or someone that you can trust to work through difficult situations. Support during times of rejection is key to building resilience that creates space for growth in the face of adversity.
Shifting Perspectives and Preparation
The key to leveraging job rejection for professional growth lies in shifting perspectives. Instead of viewing rejection solely as a roadblock, individuals can choose to see it as a detour leading to unexpected opportunities. Higher education professionals can benefit from reframing rejection as a chance for self-reflection, learning, and improvement. For example, before applying to a role, align your cover letter and resume to the preferred qualifications of the position to adequately highlight your interest and preparedness for the position. Recruiters and hiring managers appreciate the devotion applicants put into the application process. This mantra helps keep things in perspective: "What's meant for you will never miss you."
One effective way to shift perspectives is to focus on the lessons that come with rejection. What skills or qualifications might be lacking? Is there room for improvement in the application process or interview skills? By identifying areas for growth, individuals can use rejection as a roadmap for personal and professional development. This mindset shift is essential for turning setbacks into stepping stones toward future success.
Building Resilience
Resilience is a vital trait in the face of professional challenges. Higher education professionals can cultivate resilience by viewing rejection as simply temporary. There is a season for all things. Recognizing that rejection does not define one's worth or potential is crucial in bouncing back from setbacks.
Building resilience also involves being vulnerable and honest with yourself. Sharing experiences of rejection and learning from others who have overcome similar challenges can provide valuable insights and ongoing encouragement. You will learn through this process that "we all have been here before, and more importantly, we are in this together." Remember in the face of challenge, it is essential to take intentional care of your physical and emotional wellness through self-care practices. "Through rejection higher ed professionals gain from this adversity to further learn and reflect to cultivate their careers that withstand resilience," said Dr. Tierney Bates, Vice Chancellor at USC- Upstate. "We don't fail, we either win or learn."
Harnessing the Power of Your Network
In the world of higher education, networking and relationship-building are paramount. Job rejection should not be viewed as the end of a professional connection but rather as an opportunity to strengthen relationships within the industry. You can use rejection as a catalyst for expanding your network, seeking guidance from mentors, and building connections with professionals who share similar career trajectories. LinkedIn is a powerful tool that allows you to not only connect with professionals across the space, but to join professional groups, collaborate, and even share your expertise on a particular subject matter.
Utilizing the LinkedIn Platform to seek advice on career advancement demonstrates a proactive approach to professional development. Additionally, joining professional associations and participating in and presenting at conferences has the ability to facilitate meaningful connections to support relationship building. Networking opens doors to new opportunities and provides a support system during challenging times. Higher education professionals can enhance their journeys by viewing rejection as a stepping stone to building meaningful connections.
"Being open to networking can benefit you in immeasurable ways -- it can shift your trajectory beyond your wildest dreams," said Dr. David Jones, director of career services at Morehouse School of Medicine.
Remember
Ultimately, the ability to turn adversity into opportunity is a skill that higher education professionals can cultivate throughout their careers. By embracing rejection as a natural part of the journey and learning from each experience, job seekers can propel themselves toward fulfilling and meaningful professional paths. The road to success is rarely linear, and it is in the face of challenges that true growth and resilience are cultivated. Take this as an opportunity to assess where you are now and where you plan to be in the future and most importantly, leaving room for setbacks and opportunities to overcome them.
This article is republished from HigherEdJobs® under a Creative Commons license. R
Recent news stories criticize colleges and universities for being more concerned about money and profits than about serving students and the public. High student and campus debt as well as low graduation rates are cited. Survey results suggest that many are questioning the value as well as the cost of higher education.
Higher education's serious fault lines were evident even before COVID-19 interrupted the spring 2020 semester and beyond. Consequently, the disruptions since have been more severe than expected and the recovery has taken longer.
Much has been said about the heavy reliance on student tuition supported by ever more student debt, increasing levels of tuition discounting, rising levels of campus debt for facilities, expanded commitments to marketing and branding that seem to exceed attention given to academic quality, and generally poor student success metrics, among others.
However, much less has been said about four other dynamics in contemporary higher education. These dynamics, which have disrupted relations between and among boards of trustees, presidents, campus faculty, and the broader community, have undermined the foundations of American higher education.
1.Board Composition
The first dynamic concerns the way boards of trustees are composed. Under 15% of American college and university trustees have professional experience in higher education. One cannot imagine a corporation like Google or Amazon declaring that 85% of its directors knew little, if anything, about the characteristics, economics, and competitive landscape of their enterprise. Yet college and university trustees, whether nominated or elected through a political process as at public institutions or approved by a self-perpetuating board at private institutions, are not selected for their knowledge of higher education or their governance acumen.
Universities should advance board education through periodic training sessions, publications, and conferences sponsored by groups such as AGB (Association of Governing Boards) for all members and not just those newly elected. In these sessions, trustees can learn about the duties of care, loyalty, and obedience, the role of the faculty in governance, and how to support the president as the executive responsible for the fulfillment of the institution's mission.
2.The Evolution of the President's Role
The second dynamic is the evolution of the college and university president's role. Campus presidents have variously been described as cheerleaders, budget masters, lobbyists, sales reps, high-stakes panhandlers, promoters, and entrepreneurs. Too seldom are they thought of as educators, the keepers of an institution's mission and legacy for transformational teaching and learning.
Chief Executive Officers (CEOs) focus on size and scale, organization and delegation, short-term goals, the efficiency of means, money and markets, customers, personnel, and labor. By contrast, Chief Purpose Officers (CPOs) focus on mission and meaning, the long-term, the integrity of ends and means, student success, and faculty as partners in a moral and noble enterprise. This change in the president's perspective is due in large part to the composition of boards and the focus on money, whether state appropriations, fundraising, debt service, or state and federal compliance requirements.
Boards should support the professional development of presidents for their roles as chief mission officers as well as chief executive officers. A coach can be useful guide for presidents, especially those new to their role or facing an aggressive board.
3.Poor Preparation of Faculty for Shared Governance
A third dynamic in the current campus environment is the failure of boards and presidents to prepare faculty members for their roles in governance and leadership. After all, faculty are closest to the students whom institutions are chartered to serve, and they are integral to the fulfillment of institutional missions. Higher education leaders cannot fulfill their commitment to shared governance if the parties to it are unprepared for their roles in it.
4.Viewing Students as Consumers
Finally, a fourth dynamic is the consideration of students as consumers engaged in a transaction, a degree for money, instead of being engaged in a transformational experience involving the advancement of knowledge, skills, abilities, and values.
All four dynamics exacerbate the increasingly corporate style of higher education institutions. To change course, board members must be selected and educated for their role; presidents must be encouraged and rewarded for service as chief purpose officer as well as chief executive officer; faculty must be prepared for their involvement in governance and leadership; and students need to be thought of as partners in learning, not consumers in a transaction.
Finally, trustees, presidents, and faculty must monitor the alignment between mission and goals on the one hand and the use of resources and results on the other. By monitoring alignments, the parties to university governance can ensure that the goals for student learning and graduation are supported by both allocations and rewards. As it is, only 50% of those who enter four-year college graduate in four years.
This article is republished from HigherEdJobs® under a Creative Commons license.
Federal student loan payments resumed last October after a 3-year pause during the COVID-19 pandemic. Five months prior, the national COVID-19 emergency ended and Congress passed legislation preventing additional extensions of payment pause, and student loan interest resumed in September 2023. Undersecretary of Education James Kvaal wrote a blog post that an unprecedented challenge was presented with more than 28 million borrowers returning to repayment. He said most had already made their first payments, while others would need more time and might be confused or overwhelmed about their options -- and supporting them would be a top priority.
The bottom line is that students need to understand the terms of their loans and the options available to them for repayment. Institutions can -- and have a duty to -- fill this gap.
Students Overwhelmingly Lack Financial Literacy
Human capital theory (HCT) provides a foundation that is essential in understanding why specific programs are necessary in meeting the challenges of future student debt management. As it relates to education, HCT proposes that education increases the productivity and earnings of individuals; therefore, education is an investment. Attending college is seen as a long-term investment in human capital because it generally provides individuals with economic benefits and impacts positive economic growth for society.
In fact, this investment is crucial for students -- their development of human capital is considered improving productive capacities, which includes possessing knowledge, skills, and talents. Ideally, when students decide to attend college, they take on the responsibility to investigate and understand all possible benefits with regard to taking on student loan debt. They should recognize the positive outcomes of the short- and long-term cost benefit of student loans: an education first, then earnings from a career that allows the ability to repay loans. Yet, there is alarmingly little financial education provided by institutions to help fulfill the financial wellness expectations described in HCT.
In order to comprehensively apply HCT to the benefit of college graduates with federal loan debt, a dedicated financial literacy department needs to be required for all institutions that process federal financial aid. Research on financial wellness by the Department of Education reported that close to 75% of students were stressed by their finances in general and over 50% of students worry about having enough to pay for school.
In addition, many students had never taken a personal finance class or workshop while in college. With federal student loan debt totaling over $1 billion and many students having little or no experience managing their day-to-day costs and finances, there has never been a more appropriate time in higher education to create financial literacy programs that will meet both the needs of students and institutions. While attending a recent career fair for new college graduates, it was surprising to learn of the overwhelming lack in knowledge of income-based payment plan options that are available to students with federal student loan debt.
Having more than a decade's experience leading college financial aid departments and spearheading several initiatives to increase students' financial literacy, I can share some of the best practices I have seen benefit both students and institutions.
How Colleges Can Help
An effective financial literacy program involves establishing a dedicated unit to teach and partner with students throughout their college careers and beyond. To start, institutions may want to create and host a mandatory group or individual financial literacy meeting for incoming first-year students on techniques for managing costs of attendance, financial aid loans, and personal finances. Each subsequent year, it is helpful to host mandatory ongoing financial literacy and wellness seminars held specifically for each college year cohort. Finally, prior to graduation, a dedicated senior-year debt management seminar, with a focus on debt repayment strategies, can help prepare all potential graduates who have federal student loan debt.
The most unique, innovative, and student-service-centered aspect that I have seen from newly formed financial literacy departments is continued assistance to students in their first year following graduation (at no cost to them). It is common for graduates to pay for the services of financial advisors or consultants to help manage their financial planning and wellness. Alternatively, some financial literacy departments provide this valuable service and consulting as part of the continuing student experience lifecycle.
Staff can continuously review and advise graduates on their loan repayment plan, making recommendations if they feel a change in repayment plan is the best fit.
Last but not least, the financial literacy staff may benefit from being trained and licensed to advise on important financial decisions on life events such as home mortgages, managing family finances, and continued financial wellness education.
Final Words
Institutions need to consider their ethical and educational duty to extend their mission of educating students post-graduation. Not only does it benefit the institution in areas such as managing Cohort Default Rate (CDR) performance, but it also promotes a stronger connection with the student population and helps generate continuing student service satisfaction. Financial literacy departments are valuable investments for all colleges and universities to consider in order to provide their students and graduates with an organized and systematic roadmap for managing student loan debt.
This article is republished from HigherEdJobs® under a Creative Commons license.
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